Exchange and Return Policy

Because the products are customized and manufactured based on the customer's request, the products cannot be returned.

The product will be replaced in the following cases:

The size is not suitable:

If the size is not suitable, the product can be exchanged for another size, provided that the customer bears the shipping cost of the exchange.


Receiving a product that does not match the order:

If you receive the wrong product, please contact customer service via WhatsApp, taking a picture of the product and sending the photos to confirm the condition.

If an error is found in the order, the correct product will be sent to the customer via the same shipping company that was selected when ordering, and the store will bear the shipping costs.


Products with special sizes:

Products manufactured to customer specifications are non-replaceable.